Some of Your Questions
- How will I find your agent when I arrive at the airport?
- What is your cancellation policy?
- Can you offer even lower fares to large groups?
- How will I find your agent when I arrive at the airport?
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After collecting your luggage, enter into the main arrivals area hall. Your agent will be nearby waiting for you holding a card with your name on it. In the unlikely event of your flight arrived earlier than expected please contact us.
- What is your cancellation policy?
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If your pick-up time is before 8am, call before 5pm the night before. If your pick up time is after 8am, you can call up to 2 hours prior to your pick up time. We charge full fare for late cancels; and for no shows.
- Can you offer even lower fares to large groups?
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Yes. Check with your meeting planner/event planner to see if an account has been set-up. If you are the planner, contact our administrators and using our automated phone system go to Sales Department/Group Sales.
